Terms of Use

This is a translation. If the English and Russian versions differ, the Russian version prevails. Russian original: Пользовательское соглашение.

1. General

The website https://expertica.kz, including its English version (the “site”), belongs to Expertica LLP (ТОО «Экспертика»), BIN 221140015128, 46/1 Turan Ave., office 613, Astana, Republic of Kazakhstan (“we”, “us”). These terms govern the use of the site and its content.

By using the site you accept these terms. If you do not agree with them, please do not use the site.

The processing of personal data is governed by the Privacy Policy, the Consent to the Collection and Processing of Personal Data and the Cookie Policy.

2. Site content is not a public offer

Descriptions of services and packages, prices, timelines and estimates on the site are for information only. They are not a public offer within the meaning of paragraph 5 of Article 395 of the Civil Code of the Republic of Kazakhstan (the “Civil Code”) and are treated as an invitation to make offers (paragraph 4 of Article 395 of the Civil Code).

Sending a form, a messenger message or an email does not conclude a contract and does not oblige us to provide services. A contract is signed separately, and the parties agree in it on the scope of work, timelines, price and liability.

3. Prices

Prices on the site are shown as “from” and are indicative: they are the lower limit for a typical task. The final price depends on the scope and complexity of the work, timelines, tax regime and other circumstances, and is set by agreement of the parties in the contract (paragraph 1 of Article 385 of the Civil Code).

State duties, fees and third-party services, such as notaries, translators and banks, may be charged separately; this is shown in the quote and the contract. We may change prices on the site; changes do not affect contracts already signed.

4. Site content is general information

Articles, overviews, answers to questions, examples and estimates on the site are general information about doing business in Kazakhstan and abroad. They are not legal, tax, accounting or other advice on your situation and do not guarantee any outcome with state authorities, banks or other third parties.

Advice on a specific situation requires a review of your documents and circumstances. An adviser–client relationship arises only from a contract with us.

5. Accuracy over time

We give facts on the site, including rates, deadlines, requirements of state authorities and banks, and legal provisions, with links to sources and the date they were checked. Laws and practice change, so information may become outdated after that date. Before making a decision, check the source or ask us.

If you spot an error or outdated information, write to expert.ciic@gmail.com.

6. Rights to site content

The texts, selection and arrangement of materials, page design, illustrations and other content of the site are protected by the laws of the Republic of Kazakhstan, including Law of the Republic of Kazakhstan No. 6-I of 10 June 1996 “On Copyright and Related Rights” (the “Copyright Law”). The rights belong to Expertica LLP or are used by it lawfully.

You may view the content, save it for personal use and quote it for information purposes to the extent justified by the purpose of the quotation, naming the author and the source with a link to the page (subparagraph 1) of Article 19 of the Copyright Law). Any other use, including copying content in full, republishing it elsewhere, adapting it or using it commercially, requires our written permission.

The texts of laws, court decisions and other official documents that we cite are not objects of copyright (subparagraph 1) of Article 8 of the Copyright Law); our commentary and overviews are protected.

Some illustrations on the site were created using artificial intelligence systems. They are decorative and are not photographs of real clients, documents or events.

The Expertica name and logo may not be used in a way that suggests you are connected with us or act on our behalf.

7. Links to third-party sites and services

The site contains links to third-party resources, for example official legal databases and websites of state authorities, and to the WhatsApp, Telegram and WeChat messengers. We do not control these resources and are not responsible for their content, operation or the way they process your data. Their own terms and privacy policies apply.

8. Rules of use

When using the site, you agree:

• to provide accurate information in the form and not to share other people’s data unless you are entitled to do so;
• not to enter passport details, IIN, bank details or passwords in the form;
• not to disrupt the site, bypass its security or upload malicious code;
• not to extract site content by automated means in a way that infringes our rights or interferes with the site.

9. Liability

We try to keep the information on the site accurate and the site available, but we provide it as it is and do not guarantee that it will always be available or free of errors.

To the extent permitted by the laws of the Republic of Kazakhstan, we are not liable for:

• decisions and actions taken solely on the basis of the general content of the site, without advice from us or a contract with us;
• the content and operation of third-party sites and services linked from the site;
• interruptions in the operation of the site caused by providers, the platform or other third parties, or by force majeure.

These limitations do not apply to intentional breach of obligations (paragraph 3 of Article 359 of the Civil Code) and do not restrict consumer rights under Law of the Republic of Kazakhstan No. 274-IV of 4 May 2010 “On Consumer Protection” (the “Consumer Protection Law”), including Article 8-1 of that law. Our liability under a services contract is set by the contract.

10. Governing law and disputes

These terms and any relationship arising from the use of the site are governed by the law of the Republic of Kazakhstan.

Before going to court, we invite you to send us a claim at expert.ciic@gmail.com or to our office address; we will reply within ten calendar days. If the dispute is not settled, it will be heard by a court of the Republic of Kazakhstan under the jurisdiction rules established by the laws of the Republic of Kazakhstan.

If you are a consumer, meaning an individual who orders services for personal needs not related to business activity (subparagraph 15) of Article 1 of the Consumer Protection Law), you may also apply to the state bodies responsible for consumer protection or propose pre-trial settlement of the dispute (Articles 42-4, 42-5 and 42-8 of that law). If you live outside Kazakhstan, the choice of Kazakh law does not deprive you of the protection given by the mandatory rules of the law of your country of residence where those rules apply.

11. Changes to these terms

We may change these terms. A new version takes effect when it is published on this page. By continuing to use the site after publication, you accept the new version.

12. Contacts

• Expertica LLP (ТОО «Экспертика»), BIN 221140015128;
• address: 46/1 Turan Ave., office 613, Astana, Republic of Kazakhstan;
• email: expert.ciic@gmail.com;
• WhatsApp: +7 700 365 57 54;
• Telegram: @Aiupov_kz;
• WeChat: arturaiupov.

Version of 15 October 2026.